Give the Water Department feedback & enter to win a $100 gift card

PWD & ImpactED are conducting a customer satisfaction survey.

Do you trust that your water is clean? Or, are you worried about the price of your water bill?

The Philadelphia Water Department (PWD is partnering with ImpactED at the University of Pennsylvania to conduct its 8th annual comprehensive customer satisfaction survey.

Philadelphia residents 18 or older are eligible to win a 100 gift card by taking the survey.

Feedback will help the Water Department prioritize needs, plan improvements and understand resident concerns. For example, Philadelphia Water created the Philly Water Bar and Drink Philly Tap projects and Drink More Tap educational campaign as a result of previous surveys. Since 2016, over 30,000 survey responses have been recorded, with over 8,400 participants last year.

Participants with questions can contact (215) 650-7544 or email PhilaWaterSurvey@gmail.com.

Tell the Water Department what you think

Julie Hancher

Julie Hancher is the co-founder and Executive Director of Green Philly, an independent media organization making sustainability accessible, affordable and actionable. Since launching Green Philly in 2008, she has grown it from a passion project into a leading voice for local climate storytelling, pairing impactful journalism with community events and experiences. Julie is a frequent speaker on climate, media innovation and the future of local journalism, and is the creator of SustainPHL and EcoFair. Outside of Green Philly, you can find her hiking, biking, traveling, or exploring Philadelphia.